These terms and conditions will apply to all orders for the purchase of goods from the Ulrike Biets Tictail shop. By placing an order you are indicating your acceptance of these terms and conditions, that you are an authorised user of the credit or debit card used to make your purchase and that there are sufficient funds to cover the cost of the ordered goods. It is your responsibility to inform us of any changes to these details as soon as possible. This does not affect your statutory rights as a consumer.




In submitting a completed online order form, the customer enters a binding agreement to a completed sales contract, that is, a contract for labour and materials.




Ordered goods will be shipped within 3 days. Shipments should arrive at the latest within 28 days but we will do our best to delivery them promptly!


Ulrike Biets cannot be held responsible for items lost or damaged once despatched. We are not responsible for any delay in delivery occurring due to postal delays or forces beyond our control.

International orders are subject to the custom fees charged by the destination’s government. Ulrike Biets has no control or responsibility over any charges that may be applied by the destination country.


There are no returns possible.



All prices are as stated, in euros and vat inclusive. Ulrike Biets reserves the right to amend prices on the site at any time.



Ulrike Biets reserves the right to use a third party to handle the transfer of payments. In case of payment delay, Ulrike Biets can employ a debt collecting agency and transfer all necessary personal data for the payment to be processed.
In the case that a third party is employed for the payment process, the payment process is completed only when the payment as stipulated by the third party is paid in full, so that the third party can then transfer this money without reservations to Ulrike Biets.




All payments to Ulrike Biets are handled securely by Paypall.
Payment will be debited from your card or account before the dispatch of the goods you have purchased. You will be issued with an electronic transaction receipt, which will be sent to the email address you provide.
Ulrike Biets does not hold your credit or debit card details.




The Ulrike Biets Tictail shop is the property of Ulrike Biets.


The materials on this website are protected by international copyright laws. All product and company names, trademarks and logos are the property of their respective owners. No copy, reproduction, modification, distribution or display of any part of this site or products allowed without prior written permission.




Ulrike Biets holds the right to save and process all customer information necessary for the purposes of performing the placed order. We will not pass on your personal data to any third parties. You have the right to access and/or correct your personal data at anytime.




Ulrike Biets reserves the right to alter these terms and conditions without notice from time to time.




These terms and conditions will be governed by the laws of the Belgian juridiction and by using this website you agree to submit to the exclusive competence of the Belgian juridiction.